Frequently Asked Questions

Every job is based on its merits. When quoting your job, we’ll tell you exactly how much time will be required for your circumstance, prior to any commencement. If the time is not suitable, we’ll simply reschedule a time at your convenience.

Every Cyber Plumbers technician is a registered plumber and gasfitter. In addition, the company is qualified to perform specified building, roofing and electrical work.

Please see our About Us page for our licence number.

Wherever possible we aim to get to your home within one hour* of your call. However, if you have a preferred time, we can schedule a time that suits you.

Yes, we do! You can take advantage of our convenient finance options**. Some don’t even require an upfront deposit!

Yes, we operate 24/7 all year round, including all public holidays, and we don’t charge extra for after-hours attendance. So, whatever time you need us, we can be there!

Yes, all our technicians have facilities to accept Mastercard, Visa, American Express credit cards, cheque and cash on site.

Yes, we offer a 12-month warranty guarantee on all workmanship. We also have $20 million public liability insurance for your added peace of mind. For further information you can see our full T&Cs or just ask one of our friendly customer service staff.

Yes, of course! We have state of the art dispatch and van tracking technology, so we can give you a courtesy call when your plumber is half-an-hour away.

You can use our simple web booking form located here. We’ll call you with confirmation in less than three minutes!

When you choose Cyber Plumbers, you never have to worry about nasty surprises on your bill. When our friendly plumbers attend the site, they will carry out a full assessment and provide you with a fixed-price quote for your job.

Yes! Just call the team or use our web booking form.